1. Eligibility and Access Rights

• To use the Website and Services, you must be of legal age to form a binding contract and have the legal capacity to comply with these Terms. If you use the Website on behalf of a business or organization, you warrant that you have the authority to bind that entity to these Terms.
• We grant you a non-exclusive, non-transferable right to access and use the Website and Services for personal, non-commercial purposes (e.g., browsing product catalogs, placing personal orders for chargers or power stations). This right does not include permission to modify, distribute, scrape, or exploit the Website/Services for commercial gain or unauthorized use.
• You are responsible for ensuring your device (e.g., smartphone, laptop) and internet connection meet the technical requirements to access the Website, and for any fees associated with your internet service.

2. User Account Obligations (If Applicable)

• If you create an account on the Website (e.g., to save order history, shipping addresses, or favorite products), you must provide accurate, complete, and up-to-date information during registration. You are solely responsible for maintaining the confidentiality of your account password and login credentials.
• You agree to notify us immediately via customer service if you suspect unauthorized access to your account (e.g., unknown login activity). We will not be liable for any loss or damage caused by your failure to protect your account information.
• You may request account deletion at any time by contacting our support team. Upon deletion, we will retain your personal information only as necessary to comply with legitimate business needs (e.g., resolving past orders) or legal obligations, consistent with our Privacy Policy.

3. Intellectual Property Rights

• All content on the Website—including product images, descriptions, logos, trademarks, text, graphics, software, and brand names (hereinafter "Content")—is owned by or licensed to Anker US. These rights are protected by global intellectual property laws (e.g., copyright, trademark laws).
• You may not copy, reproduce, republish, modify, distribute, or sell any Content for commercial purposes (e.g., using product photos to promote another business). Limited use of Content for personal, non-commercial purposes (e.g., saving a charger’s specs for reference) is permitted only with our implicit consent.
• Unauthorized use of our intellectual property (e.g., using the "Anker" name without permission) may result in legal action.

4. Prohibited Conduct

• Violating applicable laws, regulations, or third-party rights (e.g., transmitting illegal content, infringing on others’ privacy or intellectual property).
• Engaging in fraudulent or deceptive activities (e.g., providing false shipping/payment information, using stolen credit cards, or impersonating another person to place orders).
• Interfering with the Website’s operation (e.g., using bots, scripts, or automated tools to scrape product data, overload servers, or disrupt checkout processes).
• Uploading or transmitting viruses, malware, or harmful code that could damage the Website, our systems, or other Users’ devices.
• Abusing customer support services (e.g., submitting repetitive, unfounded complaints, or sending harassing messages to our team).
• Attempting to access restricted areas of the Website (e.g., administrative portals, payment processing systems) without authorization.

5. Modifications to Website and Services

• We reserve the right to modify, update, or discontinue any part of the Website or Services at any time (e.g., adding new product categories, adjusting checkout features, or suspending access for maintenance). We will make reasonable efforts to notify Users of significant changes (e.g., via Website banners or email, if you provided an email address) but are not obligated to notify for minor adjustments.
• We are not liable for any loss, inconvenience, or missed orders caused by modifications to the Website/Services, or temporary interruptions due to technical issues, maintenance, or factors beyond our control (e.g., internet outages).

6. Disclaimer of Warranties

• The Website and Services are provided "as is" and "as available" without any warranties of any kind, express or implied. We do not warrant that the Website will be error-free, uninterrupted, or secure, or that product information (e.g., specs for portable power stations) will be 100% accurate or complete.
• Any third-party links on the Website (e.g., to product reviews or partner sites) are provided for convenience only. We do not endorse, control, or assume responsibility for the content, privacy policies, or services of third-party websites. Your use of these links is at your own risk.

7. Changes to These Terms

• We may update these Terms periodically to reflect changes in business practices, technology, or legal requirements. When we make changes, we will post the updated Terms on the Website.
• Your continued access to or use of the Website/Services after the updated Terms are posted constitutes your acceptance of the changes. We recommend reviewing these Terms regularly to stay informed.

8. Contact Us

• Email: service@ankear.com
• Address: 3386 Sudlersville South, Laurel Maryland 20724, United States